Terms & conditions

For room reservations, please call +91 8000055600 (7am – 12pm).
For general inquiries,  please call +91 8000055600 (7am – 12pm).
Email: rooms@grandraveta.com


By proceeding with the reservation you accept and agree with Watsar Corporation (The Grand Raveta) that the reservation (details of which are set out above), if accepted by us, shall be on the terms and conditions as follows:


RATES AND DEPOSIT

• The rates quoted are based on your period of stay. Rates are subject to change as a result of changes in your arrival and/or departure dates.
• Rates quoted are in Indian Rupees.
• Rate is for 1 or 2 adults only.
• Rates do not include any applicable prevailing government taxes at time of occupancy. The Rates are subject Taxes.
• The maximum number of guests per room is either 2 adults + 1 children (below 12 years old), or 3 adults. Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Fees apply should a rollaway bed be required. Please contact the hotel for more information.
• In the event you complete a booking based on a rate that has been incorrectly posted, the Hotel reserves the right to correct the rate or cancel the reservation at its discretion, and will contact you directly in order to do so.

ELIGIBLE AGE FOR CHECK-IN
• You must be at least 18 years of age to check-in and register for a room.
CHECK-IN AND CHECK-OUT TIME  
• Check-in time is from 10:30am and check-out time is by 9:00am.
• A valid government-issued identification or passport is required at check-in.
EARLY ARRIVAL AND LATE DEPARTURE
• Should you arrive at the hotel prior to the normal check-in time, you are advised to approach the Hotel’s Guest Services Desk for assistance in storing your luggage until check-in is available. If arriving early, you are also advised to consider making a reservation for the evening prior to your arrival.
• Late check-outs are available on request subject to room availability and occupancy level.
• Please check with the Hotel’s Front Desk at least 24 hours prior to your departure on availability of late check-out. A half-day room charge may be incurred for late check-out between 12pm to 6pm and a full day room charge may be incurred for late check-out after 6pm.
CANCELLATION POLICY
• Reservations made over 8-10 Aug 2017, 12-20 Sep 2017, 28-31 Dec 2017, 1-4 Jan 2018, 8-10 Aug 2018, 11-16 Sep 2018, 28-31 Dec 2018 and 1-4 Jan 2019 require full pre-payment and are non-cancellable, non-amendable and non-refundable. The entire period of your stay, inclusive of nights before and after the dates listed above, will be charged to your credit card upon reservation.
• Cancellation of and/or amendments to your reservation must be made 48 hours prior to your arrival date.
• Cancellation or amendment made within 48 hours of arrival will incur a cancellation fee of one night’s room charge (inclusive of any applicable prevailing government tax).
• In the event of no-show, a fee of one night’s room charge (inclusive of any applicable prevailing government tax) will be charged to your credit card provided at the time of reservation.


GROUP RESERVATIONS

• For reservations for groups of 10 rooms and above, please email the Hotel at rooms@raveta.in.

 

GENERAL PROVISIONS
• By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by the Hotel, your stay subsequently shall be subject to the Hotel’s standard terms and conditions of stay.
• The Hotel may, at its absolute discretion, cancel the reservation if the Hotel is of the opinion that the reservation information provided is falsified or incomplete.
• The Hotel shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.
• You shall indemnify and hold the Hotel harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the reservation by the Hotel.
• The Hotel shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by the Hotel.